{"success":true,"data":{"id":"fake-microsoft-tech-support-remote-access-scam","label":"Fake Microsoft/Apple tech support remote access scam — PC infected/account hacked + call toll-free number + install AnyDesk/TeamViewer + pay for virus removal service","description":"Fake tech support scam impersonating Microsoft, Apple, Windows Defender, Norton, or McAfee — claiming the victim's computer is infected with a virus, Trojan, or spyware, their Windows license has been blocked, or their iCloud account has been compromised. The email urges them to call a toll-free number immediately. When they call, \"certified technicians\" instruct them to install AnyDesk, TeamViewer, or LogMeIn to grant remote access, then steal banking credentials, drain accounts, or sell fake \"virus removal\" plans ($99–$499/year). Real Microsoft, Apple, Norton, and McAfee never proactively call you or email you asking you to call them — all legitimate security alerts are handled in-app or at the official website, never via a phone-number demand. FTC 2024: tech support scams cost Americans $924 million, making this the #2 fraud category by loss.","tier":"danger","category":"scam","isThin":false}}