"Support Team" / "IT Helpdesk" from a free Gmail/Outlook/Yahoo account
authority-title-freemail
What this tier means
High-confidence threat indicator — phishing, impersonation, BEC, or scam pattern. Strong contributor to the trash decision.
How Gorganizer detects this
Sender display name contains an authoritative role ("Security Team", "IT Helpdesk", "Customer Support", "Billing Department", etc.) AND the sending domain is a free webmail provider (gmail.com, outlook.com, yahoo.com, icloud.com, protonmail.com, etc.). No legitimate company ever sends "Support Team" or "Security Alerts" mail from a personal gmail or outlook account — they use their corporate domain. Attackers exploit the display-name authority halo combined with the fact that free-provider SPF/DKIM genuinely passes (the email really is from gmail.com).
False-positive guard
Every signal in Gorganizer feeds a multi-module score — never a sole verdict. This is a threat-tier signal — it adds a strong contribution to the trash score. The full pipeline still requires convergence across multiple modules + a margin over the safety floor before deletion happens, and Gmail's trash (30-day recovery) is always used — never permanent delete.
About the scoring engine
Gorganizer's scoring engine emits 2,143+ signals across six modules — headers, sender, subject, body, attachments, and structural metadata. Every email is scored by every module independently; the final verdict requires multiple modules to agree and the trash score to beat the safety floor by a margin.
Sacred safety guards — never delete starred emails, replies, calendar invites, receipts/invoices, or attachments — apply unconditionally regardless of any signal.
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